Customer support
Instant answers 24/7, with hand-off to a human when needed.
Services · 05 / 08
AI Assistants
Assistants that answer, learn and take the load off your teams.
Our approach
Chatbots and intelligent assistants connected to your documents and tools: customer support, internal help desks, automation of repetitive tasks, in your users' language.
Technologies
- LLM
- RAG
- Python
- FastAPI
- Vector databases
- WhatsApp / Web
What we do
Document assistant
Search and sourced answers from your own documents.
Multilingual
French, English, Malagasy… depending on your audience.
Automation
Booking, data entry, request triage, follow-ups.
Use cases
- 01Relieve the customer support queue
- 02Searchable knowledge base
- 03Automatic request qualification
“The AI assistant built by Neuron handles 70% of our support tickets. ROI reached by month three.
Fara Andria